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  2. Frequently Asked Questions

Changing and Recovering Your Account Password

Account access is important for running the Performance Beef platform smoothly on a daily basis. Read the steps below to maintain access to your account.

Changing Your Password

  1. Click on the Account Settings button on the top right corner of your Performance Beef account.
  2. Scroll down to the Password settings and click the green Update Password button.
  3. Type in your current password in the pop-up window that appears.
  4. Type in your NEW password twice and click the green Confirm button.
Two Options to Recover Your Password
  1. Reset Password Prompt
    1. In your Google Chrome web browser, navigate to your Performance Beef account sign-in page and click on Reset Your Password at the bottom of the page.
    2. Enter the email used for your Performance Beef username in the Email box and click the red Send Reset Email button.
    3. An email will be sent to your email you entered into the Email box.
    4. Once you receive an email from support@cattlekrush.com, click on the URL link provided.
    5. The link will redirect you to a page to reset your password.
    6. Click the red Reset Password button to confirm a password change.
  2. Let us Help You
    1. Call our Customer Success team at 515-337-2187 and we can reset your password for you.

 

Our Customer Success team is here to help. If you have questions, contact us by calling 515-337-2187 or email us at support@cattlekrush.com. Be sure to take advantage of our complete resource library and how-to videos created to help you succeed.

 

Sharing Your Account - Read this article to learn how to share your account with family, nutritionists, vets, feed hands and other trusted advisors.

Custom Feedlot: Sharing Your Account With Your Customers - Follow the steps below to share your account with your customers.

Updating Performance Beef Credit Card Information - Read this article to update billing information for Performance Beef on the go.